So you go on Craigslist or another classified ad site and look but there is so much spam and garbled text, you can't tell which company is reputable and which one's are scam artist. You don't want to pay a fortune but you don't want just anybody in your home.
After a little while you remember you have a couple of coupons from different carpet cleaners. You look through them and you choose the one that seems to be the best deal (aka the cheapest price). They are offering Whole House cleaned anywhere from $59-$89 or anywhere from $6.99 to $9.99 a room. I know you have seen them. I get them at my home all the time. Even I have to admit on the surface that looks like a great deal. I know the economy is bad and everyone is looking to save money wherever they can. But oh boy, looks can be deceiving, as you shall soon find out.
Okay, so you call and make and appointment with excitement, because you are getting such a great deal. It is the day of your appointment and you have all your furniture moved. The technician comes to your home. He is professional and courteous. He does a walkthrough of your home, and then he starts dropping the bomb. He points out trouble areas and tells you that you need extra this and extra that. The biggest one is the deep clean or deep scrub (which 75% of carpets need). I have heard of companies charging anywhere from $35-$45 per room for this. So your $6.99 to $9.99 a room just became $41.99 to $44.99 a room(minimum). And your Whole House special just went from $59-$89 to $240-$300 (minimum). That is what we in the business call "bait and switch". If you have ever used one of these companies all of this should sound really familiar.
So ask yourself, did you really get a good deal? Wouldn't you have rather known what you would be paying before he showed up at your door. Maybe it was not in your budget at the time, but once they are in your home the pressure is on. You want a quality job so you are compelled to pay whatever they ask to get the job done right. I mean what if you went to the store to buy a gallon of milk and it was advertised at $3.50 and they charged you $4.50 at the register. You would be very upset! I know I would.
At SuperSteem we do not do business that way. I mean I am a great carpet cleaner, but a terrible salesman. We would rather let our work
justify the prices we charge. Our prices are higher than those guys, but guess what the price you are quoted is the price you pay. Customers call us all the time, we give them a quote and they say "But Carpet Cleaner A in Atlanta is charging $9.99 a room or $79.99 for the whole house." I try to warn them what is going to happen, some listen, but for the ones who don't I think it is funny because they will end up paying the $9.99 a room guy more than what we quoted. Another thing I like to do is tell customers who think our prices are too high to call one of the big boys on TV or radio and see how much they quote them. Needless to say they usually call back. LOL.
The bottom line is quality carpet cleaning is not cheap but does not have to cost your first born child either. At SuperSteem we have built our reputation in the Atlanta area with great customer service, quality work, and painstakingly thorough attention to detail. We offer value packages to fit every budget. We are not the cheapest but far from the most expensive. So call us today for the highest quality work at a fair price.
So next time you get one of those super cheap coupons, ask yourself
"Am I really getting a good deal."
SuperSteem Professional Carpet & Upholstery Care
Stockbridge, GA 30281